Australia has an extremely active sector of home-based travel agents who are significant contributors to the local industry. But with the size of Australia, it can be hard to reach them and hard for them to feel truly connected.
Enter Home Ex – an on-demand virtual event that will help connect the home-based agent community featuring speakers that will inspire and motivate, sessions that will create tangible growth opportunities, and supplier updates that will help shape and inform key advice to clients.
Available to use at your leisure for a six-month period with new content added over time, Home Ex is the best way to connect with the home-based agent community.
Best of all, it’s free to register, so get involved now!
Home Ex is the only on-demand virtual event in Australia dedicated to connecting the home-based travel agent community with each other and their key suppliers. Grab a virtual booth, create a video session, touch base directly with key drivers of the Australian travel industry – It’s a fantastic opportunity to speak directly to home-based agents right across the country. Don’t miss your opportunity to get involved. Reach out today to discuss the myriad opportunities for your brand and make a real impact.
Meet our speakers
Founder
Wendy Wu Tours
CEO
Australian Travel Industry Association
Principal
Main Beach Travel
Director/Owner
Main Beach Travel
CEO
itravel
Chief Operating Officer
Executive Director Helloworld
CEO
1000 Mile Travel Group
Co-owner
Home Travel Company
Business Coach
Cameron McDonald Consulting
Director
Connected Travel
Founder
The Human Strategist
General Manager
TravelManagers
CEO
MTA
Global Chief Operations Officer
Envoyage
Co-Founder
Supported Travel eXperiences
Director of Membership and Industry Affairs
Australian Travel Industry Association
Director Public Policy and Advocacy
Australian Travel Industry Association
Compliance Manager
Australian Travel Industry Association
Travel industry legend Wendy Wu shares how she began her career as a travel agent in Sydney, and through a chance life moment found herself leading her very first tour with 16 holiday makers on a trip to China. Fast forward 30 years later, and Wendy Wu Tours is now an industry giant, offering fresh experiences across the world, for a diverse range of travellers.
In this inspiring session, Wendy will share how she built her company from scratch, the invaluable lessons that she learnt along the way as an entrepreneur and her tips for successful business growth in the current climate.
Helloworld COO and Executive Director, Cinzia Burnes will share her business insights and what she has learnt from the success of Helloworld, its predecessors and the journey of evolution that has taken place across her substantial career.
Speaking with a wealth of experience, Cinzia will speak about focus areas including product range, the value of exclusives, customer service insights and what home-based agents can learn from the business.
In just a few short years, the role of home-based travel agents has expanded and exploded, as consumer demand shoots through the roof – and the industry faces a critical skills shortage. How do we power up the next generation of home-based agents and what are the new skills and knowledge that they need to succeed in the current environment?
Here, Marissa Papas, travel agent and founder of Connected Travel Academy shares how industry leaders can train the future generation of agents and the practical ways they can prepare them for long-lasting careers.
When it comes to working remotely, it can be easy to fall down a hole of endless video calls and chat messages, making it difficult for business owners to develop a meaningful and thriving culture. Gabrielle Roux from the Human Strategist is a people and culture expert who is passionate about working with businesses to unlock their team’s potential. In this session, Gabrielle will offer leaders practical advice on how to successfully connect and engage with their people and cultivate an inspiring workplace culture – all while working from home.
Join Dean Long, CEO of the Australian Travel Industry Association (ATIA), as he introduces the association’s mission to support and represent travel businesses. Learn about the key services offered, including membership benefits, advocacy efforts, and the prestigious ATIA accreditation.
You will also hear from Director of Public Policy & Advocacy Ingrid Fraser, Director of Membership and Industry Affairs Richard Taylor, and Compliance Manager Nina Hedges on their roles in public policy, membership services, and compliance.
Gain insights into ATIA’s successful advocacy activities and resources your business can gain access. You will also find out what it really means to be ATIA Accredited and how it can elevate your business.
In this whirlwind world of client bookings and back-to-back meetings, time-poor travel agents are looking for new tools to help boost their productivity. Automation tools can save time and improve customer satisfaction while still cultivating the human touch/personal experience. In this session, Nicola Veltman, founder and CEO at 1000 Mile Group, will share insights on how automation can free up resources to focus on scaling up a travel business and increased earnings.
According to the World Health Organisation, 16 per cent of the global population live with a disability and almost half of people aged over 60 have one or more disabilities. Together, the cohort spends an estimated $8 trillion a year – and they love to travel.
Accessible and inclusive tourism is one of the greatest opportunities for the travel industry but advisors need to know how to cater for this extremely diverse customer base.
Yann Charavel is the co-founder of disability specialist travel agency, Supported Travel Experiences, and will share practical tips and valuable insights on understanding these customers and how travel advisors can create an inclusive and accessible experience for them.
As demand for travel continues to increase, many home-based agents are considering growing their businesses and perhaps hiring new team members for the first time. But how do you know if your business is ready for expansion and how can it grow sustainably and successfully?
Envoyage Global Chief of Operations Astrid Richardson discusses the challenges that business owners often face when preparing to scale, how to build the ultimate dream team and how agents can scale up their leadership when they expand.
In a special mini-series of short, sharp, 20-minute discussions, Travel Daily will ask some of Australia’s best known travel advisors (and some that have flown massively under the radar) just how they managed to achieve the success they have today.
What were the big challenges? How obvious are golden opportunities? What things do they think all advisors should do? And what things would they do slightly differently if they had their time over?
No matter what stage you’re at in your journey as a travel advisor, or whether you are keen to hear the perspective of some of the key advisors in the industry, this is a series that can’t be missed.
The advisors confirmed to take part will be MTA CEO Don Beattie; itravel CEO Steve Labroski; TravelManagers Executive General Manager Michael Gazal; Mike & Mandy Dwyer from Main Beach Travel; and Robyn Sinfield from Home Travel Company.
Available on-demand for a six-month period, Home Ex will launch on March 10, 2025. No matter where you are, or when you want to access the content within that period, you will be able to join via your laptop, phone or table with ease. New content will also be posted during that time. This is the most convenient conference and expo for home-based travel agents and the Australian travel industry in general.
